Please note: Orders CANNOT be changed, modified, or canceled after checkout! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact us at JessicaJewelBoutique@gmail.com

 

RETURNS / REFUNDS

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Jessica Jewel Boutique accepts returns or exchanges of unworn, unwashed, undamaged and unaltered merchandise purchased online for a store credit or exchange if it is returned within 14 days from delivery. If returning an item, you will receive your store credit within 7 days of us receiving the returned merchandise. Buyer is responsible for all return shipping costs and must provide Jessica Jewel Boutique with the tracking information. Returns and/or Exchanges will NOT be accepted for final sale items.

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DAMAGED / DEFECTIVE ITEMS

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If an item is damaged or defective, an exchange will be provided given you've notified us about the damage WITHIN 3 DAYS OF DELIVERY. Upon receiving the item, you have 3 days to inspect and notify us (via email) if there's any damage and you must include photos and description of the damage. Upon approval of return, you have 5 business days to ship back the item and provide Jessica Jewel Boutique with tracking information.

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FINAL SALE ITEMS

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Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:

• Monogrammed

• Personalized

• Lingerie

• Sticky Bras

• Double Sided Bra Tape

• Earrings

• Face Masks

• Hair Accessories

• Eyelashes

• Mystery Bags

• Doorbusters

• Liquid product (i.e., hand sanitizer, body lotion, etc.),

• Items Marked Final Sale

 

SHIPPING & ORDER STATUS

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Within 72 hours of receiving your order, Jessica Jewel Boutique will process and ship your items with tracking (which will be provided to you). Shipping traditionally takes 3-5 business days from when the package leaves our hands to when it'll arrive at your specified location. We are not responsible for shipping delays caused by carriers (UPS, USPS, FedEx, etc). Jessica Jewel Boutique currently only ships within the USA (for an extra fee). We do not offer International shipping.